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NPS Mini Audit

We have designed this Mini NPS Audit to evaluate your NPS® program across 6 key dimensions based on leading best practices. Upon completing this 5 minute survey you will be able to immediately identify and understand the high-level gaps and strengths within your own NPS program. Following this, you will receive a detailed report in early 2019 comparing your organisation's NPS program with others so you can understand how your program ranks. 

How will the responses I submit be used?
As a market research provider you can be assured that any information you provide to Engaged Strategy will be kept in the strictest confidence and results will only be provided at an aggregate level and individual responses and brands will be anonymised.

Who is Engaged Strategy?
Engaged Strategy is an award-winning international strategic consultancy specialising in customer, employee, brand and digital services. We have 10+ years experience and knowledge across 20+ industries. We work with our clients to provide actionable recommendations based on strong insight, best-practice techniques and proprietary thought leadership which has resulted in 55+ point NPS increases

If you have any questions or need any assistance to complete the NPS Mini Audit please call +61 7 3245 7372 or email 

Net Promoter Score®, NPS® and Net Promoter® are registered trademarks of NICE Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.